These are illustrative scenarios showing how the products are used, not customer case studies.
The same sequence, twice
Today
- Dependency degrades
- Retries amplify it
- Fix lives in code
- Ship during the incident
With SynaptaGrid
- Dependency degrades
- Throttle that action live
- Runs wait instead of failing
- Lift the limit when clear
The situation
The integration keeps calling, the retries make it worse, and the fix — lower the rate, stop calling that one operation — lives in code. It has to pass review and ship while the incident is still running, and it gets reverted the same evening.
How it is approached
A connected system, or one single action on it, is paused, stopped or rate-limited while runs are in flight. Concurrency and request rate are overridden per action, with a live view of what is currently held back and one control that disables every integration at once. A step blocked by a rate limit waits and retries without spending one of its retry attempts.
What changes
The response to a degrading dependency is a control an operator uses during the incident, not a release. Runs already in flight stay on the version they started on and continue once the limit is lifted.